Frequently Asked Questions

Everything you need to know about Roservice. Can't find an answer? Contact us.

For Companions

Ready to earn on your own terms? Here's everything you need to know.

Earnings & Getting Started

You set your own hourly rate and keep 100% of it. Companions on our platform earn anywhere from GHS 100 to GHS 500+ per hour depending on experience, services offered, and reputation.

Your earnings are directly tied to your commitment. Active companions who maintain great profiles, respond quickly to requests, and deliver excellent experiences consistently earn more through repeat clients and referrals.

Pro tip: Companions with complete profiles, professional photos, and quick response times receive 3x more booking requests.

Payment is arranged directly between you and your clients. This gives you full control and ensures you receive your earnings immediately without waiting for platform payouts.

We recommend discussing and confirming payment terms before the booking. Popular methods include:

  • Mobile Money (MTN MoMo, Vodafone Cash, AirtelTigo Money)
  • Cash on arrival (for in-person bookings)
  • Bank transfer

Unlike other platforms that take a percentage of every booking, we charge a simple flat monthly fee based on your earnings tier:

Starter Under GHS 1,000/month GHS 100/month
Elite Above GHS 5,000/month GHS 500/month
You keep 100% of your booking earnings! The more you earn, the better the value.

You can start receiving booking requests as soon as your profile is approved. Here's the typical timeline:

  1. Day 1: Complete your application (takes ~10 minutes)
  2. Day 1-2: Our team reviews your profile (24-48 hours)
  3. Day 2+: Once approved, your profile is live and you can accept bookings!

Complete applications with quality photos are processed faster. Some companions receive their first booking within hours of being approved!

Privacy & Safety

Absolutely. Your privacy is our top priority.

  • Phone number: Only shared with clients who have confirmed bookings
  • Telegram: Only visible to clients with confirmed bookings
  • Email: Never shared with clients
  • Real name: You can use a display name on your profile

You control what information is shared and when. Our platform is designed with your discretion in mind.

Yes! You have options for photo privacy:

  • Public photos: Visible to all visitors browsing companions
  • Private photos: Only visible to clients with confirmed bookings

Many companions choose to show 2-3 public photos to attract bookings, while keeping additional photos private for confirmed clients. This balances visibility with discretion.

Your safety and comfort come first. Always.

  • Decline anytime: You can decline any booking request for any reason
  • Cancel if needed: You can cancel a booking if you feel unsafe
  • Report: Use our feedback system to report inappropriate behavior
  • Support: Our team is available 24/7 to assist with any concerns

Clients who violate our community guidelines are permanently banned from the platform.

We've built multiple layers of protection:

  • Anonymous browsing: Your contact details are hidden until booking confirmation
  • In-app messaging: Communicate without revealing personal contacts
  • Display names: Use a professional name instead of your legal name
  • No social linking: We never ask for or display social media accounts

You decide when and how to reveal your identity to clients.

Working on the Platform

The booking process is simple and puts you in control:

  1. Client finds you: They browse your profile and like what they see
  2. Request sent: They select a date, time, and duration, then submit a request
  3. You review: You receive a notification with all booking details
  4. Your choice: Accept to confirm, or decline if it doesn't work for you
  5. Connection made: Once confirmed, both parties can communicate directly

You have full visibility into who's requesting and what they're looking for before you accept.

Yes, absolutely! You have complete control over your bookings.

You can decline requests for any reason:

  • Schedule conflicts
  • Location too far
  • Not comfortable with the request
  • Any other personal reason

You never need to explain why you decline. Simply click "Decline" and move on. There's no penalty for declining requests.

Communication happens in two stages:

Before confirmation:

  • Use our secure in-app messaging system
  • Discuss expectations, requirements, and details
  • Your personal contacts remain private

After confirmation:

  • Your Telegram and phone become visible to the client
  • Direct communication for coordination
  • In-app messaging still available if preferred

100% yes! You're in complete control of when you work.

  • Set available days: Choose which days of the week you're open for bookings
  • Flexible hours: Accept requests that fit your personal schedule
  • Location preferences: Specify where you're willing to meet
  • Virtual option: Offer virtual dates if you prefer remote companionship

Whether you want to work weekends only, evenings, or full-time – it's entirely up to you.

Profile & Verification

Most applications are reviewed within 24-48 hours.

To speed up your approval:

  • Upload clear, high-quality photos
  • Write a compelling, detailed bio
  • Provide accurate contact information
  • Set a reasonable hourly rate
  • Complete all required fields

Incomplete applications or low-quality photos may require additional review time.

To become a verified companion, you need:

  • Age 18+ with valid identification
  • Quality photos (at least 3 clear, recent photos)
  • Ghana phone number (for verification)
  • Telegram account (for client communication)
  • Compelling bio (50-1000 characters)
  • Location in Ghana
  • Hourly rate for your services

Yes! You can update your profile anytime:

  • Change your hourly rate as you gain experience
  • Add or remove photos
  • Update your bio and services
  • Change your availability
  • Update your location

Many successful companions start with competitive rates and increase them as they build their reputation and receive positive reviews.

Top companions share these qualities:

  • Professional photos: Clear, well-lit images that show your personality
  • Engaging bio: Tell your story, highlight what makes you unique
  • Quick responses: Reply to inquiries promptly
  • Reliability: Honor your commitments and show up on time
  • Great experience: Make clients feel valued and comfortable
Companions with complete profiles and professional photos receive up to 5x more booking requests!

Legal Information & Compliance

Yes, professional social companionship is legal in Ghana.

Roservice operates as a social companionship platform – connecting clients with companions for social events, dinners, business functions, travel, and meaningful conversations. This is entirely legal.

However, it's important to understand what is not permitted under Ghanaian law:

Ghana's Criminal Code, 1960 (Act 29) - Sections 274-277 prohibits:
  • Soliciting for prostitution in public places (Section 276)
  • Living on earnings from prostitution (Section 274)
  • Operating brothels or procuring (Section 275)

Roservice strictly prohibits any sexual services. Our platform is for legitimate social companionship only. Review our Prohibited Activities for complete details.

Legal companionship services include:

  • Accompanying clients to social events, dinners, and parties
  • Business event companionship
  • Wedding plus-one services
  • Travel companionship
  • Virtual companionship and conversation
  • City tours and local guidance
  • Casual dining and outings

Services that are illegal and strictly prohibited:

  • Any sexual services or acts
  • Soliciting for prostitution
  • Any form of human trafficking
  • Services involving minors

Companions found offering illegal services are immediately and permanently banned.

We take legal compliance seriously and have multiple safeguards:

  • Age verification: All companions must be 18+ with valid ID
  • Profile review: Every profile is manually reviewed before approval
  • Clear guidelines: Prohibited Activities clearly define what's not allowed
  • Terms agreement: All users must agree to our Terms of Service
  • Reporting system: Easy reporting for any violations
  • Zero tolerance: Immediate ban for illegal activity

We cooperate fully with law enforcement and will report any illegal activity to the appropriate authorities.

You should immediately decline and report them.

  1. Do not engage: Politely decline and end the conversation
  2. Do not meet: Never meet someone who has requested illegal services
  3. Report immediately: Use our feedback system to report the client
  4. Keep records: Save any messages as evidence if needed

Clients who request illegal services are:

  • Permanently banned from the platform
  • Reported to authorities if warranted
  • Unable to create new accounts
Your safety matters: You are never obligated to accept any request. Trust your instincts and prioritize your safety.

Yes, you are responsible for your own tax obligations.

As an independent service provider in Ghana, you may need to:

  • Register with the Ghana Revenue Authority (GRA) if your income exceeds the threshold
  • File annual tax returns
  • Keep records of your earnings

We recommend consulting with a tax professional or visiting the Ghana Revenue Authority website for guidance on your specific situation.

Roservice does not provide tax advice. This information is for general guidance only.

Ready to Start Your Journey?

Join Ghana's most trusted companion platform and start earning on your own terms.

Apply Now – It's Free Takes less than 10 minutes

For Clients

Find trusted companionship with confidence. Here's what you need to know.

Trust & Safety

Yes, every companion on Roservice is verified.

Before any profile goes live, our team verifies:

  • Identity: Valid Ghana ID verification
  • Photos: Manual review of all profile photos
  • Contact: Phone number and Telegram verification
  • Profile: Bio and information review
  • Guidelines: Agreement to platform rules

Look for the Verified badge on companion profiles.

We take authenticity seriously:

  • Photo verification: All photos are reviewed by our team
  • Phone verification: Active Ghana phone number required
  • Telegram verification: Valid Telegram account required
  • Pre-booking chat: Message companions before confirming

Our verification process ensures you're connecting with real, genuine companions who are committed to providing quality service.

Your privacy matters to us.

  • Your email is never shared with companions
  • Communicate through our secure platform
  • Only share what you're comfortable with
  • No social media linking required

You're in control of your personal information at all times.

We've built multiple safety layers:

  • Verified companions: Every profile is manually reviewed
  • In-app messaging: Communicate safely before meeting
  • Reporting system: Easy to report any concerns
  • Clear guidelines: Prohibited activities are strictly enforced
  • 24/7 support: Our team is always available to help

Booking Process

Booking is simple and straightforward:

  1. Browse: Explore companion profiles and find someone you'd like to meet
  2. Review: Check their bio, photos, rates, and availability
  3. Request: Click "Book Now" and select your preferred date, time, and duration
  4. Add details: Include any special requests or requirements
  5. Wait: The companion reviews your request
  6. Confirmation: Once accepted, you'll receive confirmation and contact details

After you submit a booking request:

  1. Notification sent: The companion receives your request immediately
  2. Review period: They review your request and details
  3. Decision: They accept or decline (usually within a few hours)
  4. If accepted: You receive confirmation with their Telegram and phone number
  5. Coordination: Contact them directly to finalize details

You'll receive notifications at each step so you always know the status of your booking.

Each companion profile shows:

  • Available days: Which days they're open for bookings
  • Virtual availability: Whether they offer virtual dates
  • Location: Where they're based in Ghana

If you're unsure about a specific date/time, simply send a booking request – the companion will confirm if they're available.

We understand plans change. Here's our cancellation policy:

  • Before confirmation: Cancel anytime with no penalty
  • After confirmation: Please provide at least 24 hours notice
  • Last-minute cancellations: May affect your standing on the platform

Communication is key – if you need to cancel, let the companion know as soon as possible. They appreciate the courtesy!

Communication & Contact

Yes! Once you create a booking request, you can use our in-app messaging to:

  • Introduce yourself
  • Discuss expectations
  • Ask questions about their services
  • Clarify any details

This helps ensure you and the companion are on the same page before confirming.

Contact information is shared only after the companion confirms your booking.

Once confirmed, you'll see:

  • Their Telegram username
  • Their phone number

This protects companion privacy while ensuring you have direct contact for confirmed bookings.

Pricing & Payment

Pricing is transparent and varies by companion.

Each companion sets their own hourly rate, typically ranging from GHS 100 to GHS 500+ per hour.

The total cost is calculated as:

Total = Hourly Rate × Duration
Example: GHS 200/hr × 3 hours = GHS 600

You'll see the exact total before submitting your booking request.

No hidden fees. What you see is what you pay.

  • No platform fees for clients
  • No booking fees
  • No service charges
  • Transparent hourly rates

The only cost is the companion's hourly rate multiplied by your booking duration.

Payment is arranged directly between you and the companion.

Common payment methods:

  • Mobile Money (MTN MoMo, Vodafone Cash, AirtelTigo Money)
  • Cash (for in-person meetings)
  • Bank transfer

Discuss and confirm payment terms with your companion before the booking.

Experience & Quality

Companions on Roservice offer a variety of social companionship services:

Dinner & Lunch Dates Events & Galas Business Functions Wedding Plus-One Travel Companionship Virtual Dates Outdoor Activities Quality Conversation

Each companion's profile describes their specific services and specialties.

Please review our Prohibited Activities to understand what services are not allowed.

Finding the right match is important. Consider:

  • Profile & Bio: Read their description to understand their personality
  • Photos: Get a sense of their style and appearance
  • Rates: Find someone within your budget
  • Location: Consider convenience and travel distance
  • Availability: Check if they're available when you need them
  • Services: Ensure they offer what you're looking for

Take your time browsing – the right companion will make your experience memorable!

We want every experience to be positive. If something goes wrong:

  • Communicate: First, try discussing concerns directly with the companion
  • Report: Use our feedback system to report issues
  • Support: Contact our team for assistance

We take all feedback seriously and investigate any complaints. Companions who violate our guidelines face warnings or permanent removal from the platform.

Ready to Find Your Companion?

Browse verified companions and book with confidence.

Browse Companions All companions are verified

General & Account

Common questions for all Roservice users.

Account Management

Creating an account is quick and easy:

  1. Click Sign Up on the homepage
  2. Choose your account type: Client (looking for companionship) or Companion (offering services)
  3. Enter your email address
  4. Create a secure password
  5. Verify your email through the confirmation link we send

For Companions, you'll also need to provide:

  • Telegram username
  • Ghana phone number
Account creation takes less than 2 minutes!

Forgot your password? No problem:

  1. Go to the Sign In page
  2. Click "Forgot your password?"
  3. Enter your registered email address
  4. Check your inbox for the reset link (also check spam/junk folder)
  5. Click the link and create a new password
Security tip: Use a strong password with at least 6 characters, mixing letters, numbers, and symbols.

If you don't receive the email within a few minutes, try again or contact our support team.

You can update your account details anytime:

  1. Sign in to your account
  2. Go to your profile settings
  3. Update your information (email, phone, Telegram, password)
  4. Enter your current password to confirm changes
  5. Click Update Profile

For Companions: You can also update your:

  • Bio and description
  • Hourly rate
  • Portfolio photos
  • Availability days
  • Location

Yes, you can delete your account at any time:

  1. Sign in to your account
  2. Go to your profile settings
  3. Scroll to the "Danger Zone" section
  4. Click "Cancel My Account"
  5. Confirm your decision
Warning: Account deletion is permanent. All your data, bookings history, and messages will be permanently removed and cannot be recovered.

If you're having issues with the platform, consider contacting us first – we may be able to help!

Platform & Security

Yes, we take data security seriously.

  • Encrypted connections: All data is transmitted over secure HTTPS
  • Password security: Passwords are encrypted and never stored in plain text
  • Privacy controls: You control what information is shared
  • No data selling: We never sell your personal information to third parties

Read our Terms of Service for complete details on how we handle your data.

If you encounter any issues, we want to know:

  • Policy violations: Report users who break our community guidelines
  • Technical issues: Report bugs or problems with the platform
  • General feedback: Share suggestions or concerns

Use our feedback form to report any issues. Our team reviews all reports and takes appropriate action.

Reports are confidential. We never reveal who reported an issue.

Educational Resources

We've created a comprehensive blog to help you succeed on our platform:

  • Getting Started Guides: Step-by-step tutorials for new users
  • Tips & Best Practices: How to create great profiles, communicate effectively, and build trust
  • Safety Resources: How to stay safe and protect yourself
  • Success Stories: Learn from experienced companions
  • Legal Information: Understanding your rights and responsibilities
Our blog is updated regularly with new content to help you thrive on Roservice!

Our blog covers everything you need to know:

Profile Optimization
Communication Skills
Safety Guidelines
Pricing Strategies
Client Etiquette
Legal Matters
Time Management
Self-Care Tips

Whether you're a companion looking to grow your business or a client seeking the best experience, our blog has something for you!

Never miss important updates and new articles:

  • Visit regularly: Check our blog for new posts
  • Platform notifications: We announce important updates through the platform
  • Bookmark the blog: Save our blog page for easy access

We publish new content weekly covering tips, safety updates, success stories, and platform news.

Educate Yourself on Our Blog

Explore guides, tips, safety resources, and success stories to make the most of your Roservice experience.

Visit Our Blog
Safety Guides Success Tips Legal Info Best Practices

Still Have Questions?

Our support team is here to help you with any questions or concerns.